Please be reminded, you will be held accountable for your adherence to this policy and proper cash handling during your shift. When procedures are in place, the cash controls will not be an issue. We can focus on what is most important, which is taking care of our guests and developing and training our staff. All managers and shift leaders are responsible and accountable for the cash handling during their shift. Please make sure you understand the steps below and ask questions.

VIOLATION OF THESE PRACTICES WILL RESULT IN DISCIPLINARY ACTION AND MAY INCLUDE TERMINATION.

Opening Procedure:

• Verify that the petty cash box equals $500, the change box equals $200, and each drawer equals $100. Make sure to record them on to the daily worksheet.
• Prepare the change order for your trip to the bank.
• If any balances are off, email your GM and DM immediately.
• Make sure the deposit is accurate to what is on the deposit slip and prepare to take it to the bank. It is crucial to put the deposit bag inside a less conspicuous bag before exiting the restaurant before exiting the store.
• Once you return from the bank, reverify the change fund and record it on the daily worksheet.
• Staple the deposit slip to the DSR from the previous day and file it away neatly for it to be sent off in the Weekly Packet Wednesday morning.
• Be sure that all cashiers count and verify the amount of money in their drawers before accepting any form of cash payment.
• Make sure that the safe and office doors remain locked throughout the day.

AM Shift Closeout:

• AM manager will count all drawers from the lunch shift and make sure they are back to the $100 starting point and that the deposits from them are stored safely in the safe for the evening manager to further handle.
• Make sure all employee checkouts are safely stored away for filing at the end of the night.
• Recount the change and petty cash boxes and verify that the totals still meet the requirements. Be sure to record this in the daily worksheet.
• Double check your entries on the daily worksheet and make sure to sign off on all section within AM management’s responsibility.
• Go to the DD portal and verify that there are no discrepancies with any orders during your shift. The Portal total must match what you have in Aloha.

Closing Procedure:

• Count each drawer and make sure they are back to $100 and ready to go for the next morning. Store the deposits accordingly and record your count in the daily worksheet. Make sure all orders are closed before checking out your last cashier.
  • You can check open orders by going into the manager functions tab and selecting the “View open orders” tab. After that, check through each terminal and ATO and verify that there are no more open checks for the day.
• Store employee checkout slips to the side for proper filing later.
• Count the change and petty cash boxes meet their respective totals.
• Put together your AM and PM totals and document the data. Do not bag yet, as the total has not been verified.
• Pull up the DSR in the Configuration Center. Input your deposit total and verify that your deposit is accurate. If so, print out the page containing the over/short total for filing. If deposit does not match, check the POS and ATO for any open orders. If the issue is still not found, notify your GM immediately.
• Bag your deposit along with a filled-out deposit slip and store it away in the safe for the opening manager.
• Go into the DD portal and verify that the totals match.
• Additional Aloha closing procedures
  • Settle the credit cards in the EDC.  Before settling verify the batch totals for each credit card match what is on the DSR.  If the totals do not balance you can go ahead and settle but be sure to include in your nightly update and email support.  (You do not need to call support about credit cards not matching) Make a note of the difference on the DSR
  • Go through the labor summary by job code.  Ensure all employees have clocked in under the proper job codes, are clocked out and there are no employee hours that are incorrect
• Verify that you have filled out all sections of the daily worksheet and print it out when finished. Staple all employee checkout slips to it and file it away neatly for the weekly packet on Wednesday.
• Email the daily worksheet to you [email protected] and CC your GM

Cash Over/Short:

Cash over/short at the end of each shift will be recorded in a log by the cashier’s name and if cash is short $5.00 or less the cashier will receive a verbal warning and if short over $10.00 the cashier will receive written disciplinary action.