Aloha EDC Reporting

 

 

 

 

 

Accessing EDC Transaction Report

 

 

Instructions

1. Open Aloha EDC and Log in
2. Click Reports > Review transactions
3. Under “Batches,” choose the date you would like to view
4. Under “card types,” make sure that Mastercard, Visa, AMEX, and Discover are checked
5. Select “view” to generate the report
6. You can use this report to verify if a card payment was processed by checking for the last 4 digits of the card number on the report. All cards will be organized by card type (Visa, MC, AMEX, and Discover)

 

 

 

Any duplicate charges will show up at the bottom of report underneath a message that says

“WARNING: The following cards appear in more than one transaction:”

• Under the “Card” column, you will be able to see the last digits of the card number to verify any double charge accusations.

Declined Transactions

Any declined transactions will show up towards the bottom of the report under a message that says “The following transactions occurred in standalone (Automatic Authorize) mode. They were below the spooling floor limit but were later declined by the processor.”

• Under the “Card” column, you will be able to see the last digits of the card number to view any declined transactions.